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EU-based Merchants

For Merchants based in the European Union (EU) transactions follow a specific model where Ammer Capital AG serves as the Customer’s paying agent.

Description of Roles in Payment Process​

The Merchant based in EU uses Merchant Hub to generate a payment request denominated in the invoicing currency and send it to the Customer.

The Customer instructs Ammer Capital AG to:

  • convert its digital assets to EUR (or CHF where applicable) as specified in the Merchant’s invoice and
  • transfer the converted amount to the Merchant.

Ammer Capital AG functions as a paying agent between the Customer and the Merchant handling digital asset reception and currency conversion as per Customer's instructions.

Customer Onboarding Requirements​

  • All Customers must complete onboarding through Ammer Wallet (please refer to Ammer Wallet for Customers section for more details)
  • Full KYC process is mandatory as Customers enter into Brokerage Agreement with Ammer Capital AG. Customers will be holding a brokerage account with Ammer Capital AG.

Note: Merchants may need to maintain the Paying-Agent Designation Form (available in the Resource Center section) for their records and bank confirmations.